What we collect

When you fill in a form on this site — to make a booking, ask a question, or join our mailing list — we collect the information you give us. This typically includes your name, email address, and phone number.

What we use it for

• To respond to your enquiry or confirm a booking
• To send you a secure payment link and booking confirmation via Stripe
• To send you information relevant to your booking (event details, logistics)
• If you've opted in, to send occasional updates about SHOOP — new dates, offers, and community news

We will never sell your information to anyone else.

Payments

Payments are processed securely through Stripe. We don't store your card details ourselves — Stripe handles this in line with its own security standards.

Email marketing

If you sign up to hear from us, you can unsubscribe at any time using the link in any email we send, or by contacting us directly.

Cookies and analytics

We use Google Analytics to understand how people use this site — for example, which pages are visited most. This uses cookies and collects anonymised, aggregated information; it doesn't identify you personally. You can control or block cookies through your browser settings.

How we store it

We keep your information only as long as we need it to provide our services or as required by law, and we take reasonable steps to keep it secure.

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Contact us at catherine@theshoopery.com to do so.

Questions

If you have any questions about this policy, contact us at catherine@theshoopery.com.